Discover the latest news from Alan

Our story

Founded in 2016 and first new health insurance player licensed since 1986 in France, Alan has quickly become a key health partner, providing insurance, prevention, and daily care.

Offering a unique service focused on physical and mental well-being, Alan leverages technology to simplify access to care, achieving an exceptional level of customer satisfaction (NPS of 68), notably thanks to an average response time of 2 minutes and 90% of reimbursements within a day, with nearly half of them in 5 minutes.

With 600+ employees, Alan operates in France, Spain, Belgium and Canada, serving 710,000+ members and 33,000 businesses.

In addition to its insurance offering, Alan provides innovative services such as personalized prevention plans, a virtual clinic available 7/7, an online optical center, and numerous ongoing innovations. Valued at €4 billion, Alan is experiencing strong growth in its annual recurring revenue (450 million in 2024).

Our key numbers

Last update: 28/04/2025

710K+

members

33K

companies covered

4

countries: France, Belgium, Spain & Canada

520M+

ARR

68

NPS

600+

Alaners

2 min

average time to answer members

62M+

reimbursements since 2016

590k+

medical consultations since 2016

Trusted by 33 000+ companies

Media kit

All the resources you need

Our latest news & press releases

2025 Q1 Letter to Shareholders
Shop, Walk, Mo : 3 innovations Alan pour améliorer votre expérience santé au quotidien
Alan signs a major strategic partnership with Belfius
Alan renforce sa position auprès des grandes entreprises françaises avec la signature de plusieurs contrats d’envergure, dont Intersport et Axéréal
Comment les Alaners et notre mascotte sont devenus les stars de notre nouvelle vidéo de marque

Still have questions?

Feel free to reach out to our Press team below (in English, French, Dutch or Spanish)

press@alan.compress@alan.com